Delivery

Effective Date: September 23, 2025

Thank you for shopping with Inkmay! We strive to ensure that your order arrives in a timely and secure manner. This Delivery Policy outlines our delivery process and guidelines.

1. Order Processing Time

Orders are processed within the timeframe indicated on each product page. Please check the specific product for its estimated processing time.
Processing time refers to the time required for Inkmay to produce and prepare your order for shipment. Orders are processed during business hours (Monday through Friday, excluding holidays).

Note: Processing times are estimates and may vary due to demand, holidays, or unforeseen circumstances.

2. Shipping Methods and Delivery Times

We offer various shipping methods. Estimated delivery times (after processing) are:

  • Standard Shipping: 5–7 business days (domestic)

  • Expedited Shipping: 2–3 business days (domestic)

  • International Shipping: 7–14 business days

Note: These are estimated delivery times. Actual delivery may be affected by weather, customs, carrier delays, or other factors outside Inkmay’s control.

3. Shipping Costs

Shipping costs are calculated based on the destination, order weight, and selected shipping method. Shipping fees are displayed at checkout before you complete your purchase.

4. Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number. You can track your package through the shipping carrier’s website.

5. Shipping Restrictions

We currently ship to: [Insert countries/regions].
We do not ship to: [Insert regions not serviced].
Please verify shipping availability to your location at checkout.

6. Order Delays

While we aim to meet estimated delivery times, delays may occur due to external factors such as weather, holidays, customs, or carrier issues. Inkmay is not responsible for shipping delays caused by external factors.

7. Missing or Damaged Items

If your order is missing or arrives damaged, please contact us within 7 days of delivery at:

Inkmay
Phone: 909-760-9245
Email: [Insert email]

We will work with you to resolve the issue promptly, which may include replacement, refund, or other solutions.

8. Customs and Import Duties (for International Orders)

For international shipments, customers are responsible for any customs duties, taxes, or import fees. These charges are not included in the shipping cost. Please check with your local customs office for more information.

9. Change of Delivery Address

If you need to change your delivery address, contact us as soon as possible.

  • If your order has not yet been processed, we may update the address.

  • If your order has already been shipped, we cannot guarantee a change of address.

10. Contact Us

For any questions regarding delivery, shipping, or your order status, please reach out to:

Inkmay
Phone: 909-760-9245
Website: www.inkmay.com