FAQ
Order Details
Is there a minimum order quantity for custom-printed t-shirts?
No! Custom T-shirts, like everything else on the site, have no minimum order quantity. Simply order one and start testing new design ideas risk-free. Perfect for creators, small brands, or anyone looking to easily create printed T-shirts.
How do I place an order?
1: Add Appear IndividuallyBest for small teamsHow it works1. Simply select your favorite designs from our library to create your garments.2. Click "Add to Cart."3. Review your cart and check out.Option 2: Let us handle it for you!How it works1. If you have your own design requirements, you can create them using our online design tool, contact our online customer service, or email our support team at service@inkmay.com for assistance.2. We will respond within 24 hours, create your order, and send you a payment link.
How to track my order?
If you are a registered member of our website, you may track your order using the "Order Inquiry" link. Or, our Customer Service can help you track your order. And when we get the tracking number from the express company, we also can send it and the tracking link to track the parcel's status.Of course, after your order is shipped, you will receive an email in your mail, which contains the tracking number, and you can use tracking number to check the latest status of your order on this page.
Product Detail
What craftsmanship is used in customizing T-shirts?
Inkmay uses Heat Transfer, a process that is very suitable for full-color printing, especially bright colors, and is well-suited for medium-sized orders.
Can I add additional customization notes?
If there are any custom specifications for your order, kindly leave a note in the Order Notes section - such as font preference, color choice, model type, and logo details.Or contact our customer service to let us know what you have in mind.
How Do I Determine The Right Size For Me?
To determine your size, consult our size chart and measure yourself according to the guidelines provided. For best results, compare your measurements with the chart and consider the fit you prefer.
What Sizes Are Available For Your Clothing Items?
We offer a range of sizes from XS to XXL, with specific measurements provided in our size guide for each product.
Shipping &Return
How long will I get my custom T-shirt?
Typically, your order preparation time is approximately 1-2 business days, and the shipping time is approximately 2-7 business days. Delivery time = production time + shipping time. If you need more information about order production and delivery times, you can view shipping policy page or contact us via email at service@inkmay.com.
What Is Your Return/exchange Policy?
We offer a hassle-free return and exchange policy within 30 days of purchase. Items must be unused, with original tags, and in their original packaging. For detailed instructions, please visit our Returns page.
Other Details
How Can I Use A Discount Code?
To use a discount code, enter the code at checkout in the designated “Promo Code” field and click “Apply.” The discount will be reflected in your order total. Note that only one discount code can be used per order.
Do You Offer Gift Cards?
Yes, we offer digital gift cards that can be purchased on our website. They can be used as payment for any items on our site. For more information, visit our Gift Cards page.
Still Need Help?
Contact us via chat or email, and we’ll make sure you get the help you need.